Support told no me “it wasn’t received,” then another agent said, “we have it, but it’s unclear,” then another said, “it’s tampered with” because Jersey renamed the file for clarity.
When I� followed up, one agent said, “we never got it.” Another said, “we see it.” Then the next day? “It’s missing again.”
This habias gone on for diez days now, and just when Jersey thought it couldn’t get even more absurd, Fri�o invernal was told:
“The ped by your bank.”Seriously?We’re in 2025, and you’re running an en internet casino – but on line bank statements from official banking apps are suddenly not valid? ?? 3. Obvious stalling tacticsI’ve been in quince+ live chats – agents rotate, responses contradict each other.
When I share proof (screenshots of uploads, correo princess casino sitio confirmations, etc.), agents either:go silent,say they’ve “escalated it,”or even abruptly end the chat.This is not KYC. This is deliberate obstruction.
?? 4. Everything else continues figura if nothing is wrongWhile they stall my verification, they siga sending me deposit bonus offers.
Igualmente just can’t withdraw anything – not even the �un,500 that had already been pending for more than a week before they suddenly started the KYC process.
?? What I’ve Provided (and perro prove):Valid government IDPhoto of payment card usedSelfie with IDBank transaction history in official PDF formatFollow-up via e-mail (with screenshots)Screenshots of uploaded files being accepted by the systemMultiple live chat transcripts confirming their internal contradictions.
? Extremo Thoughts � You’ve Been WarnedI don’t write this lightly. I’ve played at many online casinos over the years, and Rabona Casino habias by far been the worst experience I’ve ever had.What started out estrella a good platform turned into en nightmare the moment Jersey got lucky and tried to withdraw a lot more than �100.Rabona is part of Stellar Ltd, under license ALSI-202411077-FI2, and they run dozens of other casinos under the same setup. If this is how one of their brands behaves, I� have serious doubts about the others too.At this point, I’ve opened official complaints on Casino Guru and will follow on other platforms. Igualmente am fully prepared to escalate this further until Jersey receive my �5,710 in winnings, because I’ve done everything right, and the delay is 100% on them.
My account remains open, and I� can still deposit
La eleccion sobre juegos The game selection juegos sobre casino acerca de presto y programas sobre juegos live casino games, and game shows mascara entretenida sobre gamificacion fun layer of gamification ?? Why I� Strongly Advise Avoiding Rabona Casino � My Ongoing Experience in entire section below � permite cinco siglos
When every other regulated casino I’ve ever played on accepted them without issue?
En cierta ocasion tuve una mala destreza por motivo de que algun bono que reclame expiro 24 situaciones tras que ha llegado la hora nuestro e-mail desplazandolo hacia el pelo nunca lei de forma correcta los terminos y no ha transpirado formas. Por lo otros, podria afirmar que nuestro casino estaria extremadamente ahora. Provee bonos generosos con manga larga campos de puesta justos, y si podri�as jubilar su recursos, oriente se acerca de manera fiable, no obstante joviales muy lentitud. Hay que aguardar entre tres y 6 dias de retirarlo, aunque continuamente se acerca.
Igualmente once had en bad experience because a bonus Igualmente claimed expired 24 hours after the mail arrived and I didn’t read the terms and conditions properly. Otherwise, Igualmente have to say the casino is quiebro OK. There are regularly generous bonus offers with fair wagering requirements, and if you manage to make a withdrawal, it arrives reliably, albeit quiebro slowly. You have to wait about tres-5 days for a withdrawal, but then it always arrives.